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RemotePC

by : IDrive

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Brand: IDrive

Type: Software

Operating System: Windows

Free Trial Available: No

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RemotePC Software Overview

What is RemotePC?

RemotePC is a top of the line remote access software which can be used for both domestic and office purposes. The highly scalable interface of RemotePC makes it favourable for companies of all sizes including SOHO types (small office home office). It allows users to work from home or while business trips seamlessly. The software facilitates access to any Mac, PC, or Linux PCs from any device at any time. The software also enables users to do several other tasks such as file management, data transfer, document printing from mapped and unmapped devices.

RemotePC encourages users to work in a team setting through collaboration system feature, where they can invite a team member or an associate for a temporary access to their device to work on projects in real-time. RemotePC reviews place it high among the choice of software for remote access workflow.

What is RemotePC Helpdesk?

RemotePC Helpdesk is a specialized tool built for companies to connect with their customers’ PC through a secure remote access session from any web browser. The purpose of RemotePC helpdesk is to provide real-time customer service without any interruption. This module is powered by an augmented reality (AR) engine via “RemotePC Vision.” 

It also has the provision of multiple session management where a user can attend several support requests in real-time. The remote access software helps in establishing service queue to effectively channelize all the requests from customers.

What are the features offered by RemotePC?

Here is a quick rundown of the features offered by RemotePC:

  1. Domestic and office usage
  2. Scalable system 
  3. Platform agnostic 
  4. Remote access always-ON 
  5. Real-time file transfer 
  6. Remote printing 
  7. Whiteboard

What is the price of RemotePC? 

RemotePC pricing varies based on the remote access needs of your organization. For RemotePC download and various other inquiries, please request a call.

RemotePC Features

Remote Access

The software offers features to access a computer or network from a distant location with the user’s authorization.

Access via Web

Technicians can even have the remote access to any remote system through web browsers.

Platform Independent Deployment

This remote access software can access all types of devices and systems remotely.

Secure

RemotePC provides a fully encrypted system that prevents unauthorized data access.

File Transfer

The software allows both clients and admins to share data during live remote access sessions.

Interactive Whiteboard

The software has a whiteboard that allows users to communicate better during online meetings and webinars.

Remote printing

Admins can send print commands from different PCs during the remote access.

Audio / Video Conferencing

This remote access software offers live video and audio and video conferencing solutions.

Compliance Management

RemotePC complies with all the industry security standards to provide compliance.

Multi User Access

The software enables multiple technicians to work on a case or a single technician to work on multiple cases simultaneously. The

Chat/Email Support

This remote access software provides integrated chatbot and email support for real-time communication.

Helpdesk Features

Companies can provide helpdesk services to their customers with the help of RemotePC.

Groups

Admins can create a user group for technicians to monitor remote systems effectively.

Live Video Sharing

The software allows users to share live video stream from their PCs.

RemotePC Plans & Pricing

RemotePC price is available on request

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RemotePC Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English

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RemotePC FAQ

A. RemotePC personal key is a password set by the user which works as a unique access code to boost the security provisions. This personal key is saved on the user’s desktop.
A. RemotePC saves all the data on a cloud-based storage system.
A. No, RemotePC offers an in-built IDrive cloud subscription service for you.
A. Yes, in some cases you may have to configure your firewall settings to run RemotePC.
A. RemotePC application works for all Mac systems, ranging from Mac OS X 10.10 Yosemite and above.

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