Freshsales CRM is a cloud-based customer relationship management software that leverages a retail firm to see through the customers buying patterns to increase sales. It gives you a 360-degree view of individual customers and merges their experience within a unified platform.
Freshsales CRM offers an intuitive module of its own that is known as Freshcaller, using which an enterprise can send targeted emails, make calls and reach out to relevant prospects in a single click.
Admins can monitor individual deals across various pipelines and set goals for their sales team to achieve. Freshsales CRM offers customizable reports, making it more beneficial for companies in decision making. The software is completely safe to use and offers data protection in compliance with GDPR regulations.
Lead, Contact ,Account, and Deal Management
Freshsales offers a unified information management procedure. It helps you make a better deal with various metrics and
Visual Sales Pipeline
Enterprises can locate individual deals within each stage of their pipeline. They can filter out and sort the deals to get a
2-way Email Sync
Seamlessly sync 2-way emails and organize them in proper folders. The feature also lets you track and schedule individual emails
Enterprises can score multiple leads by calculating their individual characteristics and behavior. They can easily sort out
Phone powered by Freshcaller
With Freshsales CRM, users get access to Freshcaller that enables you to make calls in a single click. They can log calls to
SMS integration with preferred SMS-provider is available. You can send personalized messages to owners, customers and leads. With
You can Integrate the software with Freshchat, Freshcaller, Freshdesk and Freshconnect.
Freshsales CRM can be integrated with marketplace apps like Hubspot, Zapier, Quickbooks, Mailchimp, Segment and more.
The APIs of Freshsales CRM belongs to the REST category. You can perform operations like adding, modifying, reading and data
Territories and Lead Assignment
The software uses a round-robin mechanism to assign relevant leads to individual representatives. It also assigns contact deals
The Freddy tool detects and displays duplicate leads and contracts by employing smart matching techniques.
Admins can generate multiple custom roles, schedule their access levels, and grant permissions using the software.
The software offers a wide variety of reports related to visual sales, trendline, sales activity, velocity and more. You can also
250 Bulk Emails/User/Day
With Freshsales CRM, you can generate email templates for their clients and forward the particulars in bulk on a daily basis.
5 Sales Sequences/User
Sales sequences eliminate dependency over other tools for any other email campaigns. You can leverage Freshsales CRM to
10 Workflow Automations
Freshsales CRM allows for easy workflow automation. You can perform procedures like organize, record updates, task generation,
Enterprises can group their employees into teams and share tasks, reports, appointments, campaigns and territories with
1000 Bulk Emails/User/Day
With the Bulk email sending feature, an authorized user can send up to 1000 emails per day, facilitating improved campaign
10 Sales Sequences/User
You no longer have to depend on external platforms to facilitate email campaigns.
25 Workflow Automations
The workflow automation feature offered by Freshsales CRM increases the efficiency and accuracy levels of an individual business
It facilitates enhanced management of campaigns, appointments, tasks and reports.
5000 Bulk Emails/User/Day
The bulk email sending feature facilitates better lead generation and customer interaction procedures.
25 Sales Sequences/User
You can sequence their sales campaigns in an efficient manner with Freshsales CRM, without having to depend on external
100 Workflow Automations
You can automate their entire CRM workflow and offer the best services to capture leads and pre-existing clients.
Concurrent deployment of 50 teams can greatly impact the business and increase profits.
Advanced CRM Customization
You can customize their Freshsales account to reflect their business values. You can generate multiple fields, add custom roles,
Auto Profile Enrichment
The software extracts the profile details of a particular lead from their social accounts and updates it within its database in
Reports & Dashboard
Freshsales CRM’s intuitive dashboard offers access to crucial information at a glance.
Smartforms and Event Tracking
Organisations can track the journey of their individual leads, the web-pages visited by them, along with their interaction
Freshsales can be used globally. The software supports more than 150 currencies to seal the deal.
Enterprises can define goals and track their progress levels. Managers can assign goals to teams based on their territory,
EEA Data Center
Freshsales CRM is compliant with GDPR. Business owners can store their data with the EU Data Center.
Enterprises can generate a list of trusted IP addresses and monitor access rights from the particulars for safety reasons.
Audit logs offer a detailed list of recent changes in a chronological manner, including the changes made in sales campaigns,
Dedicated Account Manager
Account managers are offered a close view of crucial elements, including fields like account hierarchy, contacts, communication,
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