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Best Software for Training & Support Department

Learning Management (LMS) Software

WizIQ LMS What is WizIQ LMS? WizIQ LMS is a comprehensive learning management system for educational center...

(3 reviews )

Price On Request

Key Features

  • Virtual Classroom Management
  • Online Course Builder
  • Tests & Assessments
  • Reports & Analytics
  • Mobile Learning
View 6 more

Help Desk Software

Freshdesk What is Freshdesk? Freshdesk is a customer management software that helps establish a healthy cus...

(4 reviews )

Starting Price

₹ 1,399.00 /month View Plans

Key Features

  • Ticket Management
  • Collaboration
  • Multichannel Support
  • Feedback & Automation
  • Self Service Portal
View 31 more

Help Desk Software

Zoho Desk What is Zoho Desk? Zoho desk is a cloud-based client management software that helps businesses en...

(1 reviews )

Starting Price

₹ 900.00 /Month View Plans

Key Features

  • Ticket Management
  • Call Center Management
  • Social Network
  • Agent Management
  • Manager Self Service
View 11 more

Live Chat Software

Zendesk Chat What is Zendesk Chat?  Zendesk Chat is one of the best live chat software designed for servi...

(1 reviews )

Price On Request

Key Features

  • Trigger
  • Dashboard
  • Analytics and Reporting
  • Customization
  • Chat
View 5 more

Live Chat Software

Zoho SalesIQ What is Zoho SalesIQ?  Zoho SalesIQ is a live chat software for acquiring and managing your ...

(4 reviews )

Starting Price

₹ 1,140.00 /Month View Plans

Key Features

  • Track and engage visitors.
  • Live Chat Software.
  • Visitor insights and lead scoring.
  • Zoho CRM driven engagement
  • Sell smarter. Close deals faster.
View 14 more

Help Desk Software

ManageEngine SupportCenter Plus   SupportCenter Plus is a web-based customer support software that lets organizations effect...

(4 reviews )

Starting Price

₹ 61,425.00 /Year View Plans

Key Features

  • Support
  • Billing
  • Knowledge Base
  • Customer Portal
  • Account Management
View 4 more

Learning Management (LMS) Software

Adobe Captivate for Teams What is Captivate? Adobe Captivate is an intuitive learning management software, enabling its use...

(1 reviews )

Starting Price

₹ 28,332.00 /Lifetime View Plans

Key Features

  • Smart eLearning design
  • Fluid Boxes
  • Multiscreen responsive eLearning authoring
  • Auto-migrate from non-mobile to mobile
  • Adobe Typekit integration
View 3 more

Learning Management (LMS) Software

iSpring learn LMS What is iSpring Learn Learning Management System iSpring Learn LMS is an intuitive learning manag...

(4 reviews )

Starting Price

₹ 2,369.00 /Year View Plans

Key Features

  • Content Management
  • User Management
  • Training Management
  • Reporting
  • Customization
View 2 more

Help Desk Software

ManageEngine ServiceDesk Plus What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software ...

(1 reviews )

Price On Request

Key Features

  • Incident Management
  • Asset Management
  • Project Management
  • Problem Management
  • CMDB
View 22 more

Help Desk Software

IOP Service Request Management   Service Request Management is a helpdesk software solution catering to track the problems ...

(1 reviews )

Price On Request

Key Features

  • Tracking
  • Notification
  • e-Invoices
  • Help Desk Management
  • Audit Trail
View 2 more

Help Desk Software

SolarWinds Help Desk Essentials Pack The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITS...

(3 reviews )

Price On Request

Key Features

  • Ticket Management
  • Self Service Portal
  • Ticket / Issue Tracking
  • Integration
  • Email Integration
View 5 more

Learning Management (LMS) Software

TBS Learning Management Software TBS Learning Management Software is a learning management system that helps employees and students f...

Price On Request

Key Features

  • Dashboard
  • Assessment Management
  • Course Management
  • Examination and Result
  • Skills Tracking
View 9 more

Learning Management (LMS) Software

iSpring Suite 9.3 What is iSpring Suite 9.3 Course Management System iSpring Suite 9.3 is an intuitive course creat...

(4 reviews )

Price On Request

Key Features

  • Narration
  • Templates
  • Drag & Drop
  • Multiple Branches/Locations
  • Feedbacks
View 5 more

Learning Management (LMS) Software

Centum LearnPro Centum LearnPro is a one of the best LMS software that can effectively manage various training sessi...

(2 reviews )

Price On Request

Key Features

  • Assessment Management
  • Skills Tracking
  • Virtual Classroom Management
  • Analytics & Reporting
  • Multi Device Support
View 5 more

Learning Management (LMS) Software

Edunika E-Learning Solution What is Edunika E-Learning Solution Edunika E-Learning Solution is a learning management software...

Starting Price

₹ 4,000.00 View Plans

Key Features

  • Free Live Classes for Unlimited Time
  • Online Exam From Home
  • Courses/Syllabus
  • Audio Files
  • Online Exam Test
View 9 more

Help Desk Software

SolarWinds Web Help Desk   What is SolarWinds Web Help Desk? SolarWinds Web Help Desk is an intuitive ticketing an...

(2 reviews )

Price On Request

Key Features

  • Ticket Management
  • Asset Management
  • Self Service Portal
  • Ticket / Issue Tracking
  • Integration
View 3 more

Live Chat Software

C-Zentrix CZ Chat What is C-Zentrix CZ Chat? C-Zentrix CZ Chat is live chat bot software designed for companies tha...

(6 reviews )

Price On Request

Key Features

  • Monitoring
  • Analytics and Reporting
  • Integration
  • Notification
  • Chat
View 4 more

Help Desk Software

C-Zentrix CZ Helpdesk CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central he...

(3 reviews )

Price On Request

Key Features

  • Access Control
  • Analytics and Reporting
  • Integration with Multiple Channels
  • Ticket / Issue Tracking
  • Service Management
View 4 more

Learning Management (LMS) Software

Classplus What is Classplus? Classplus is a coaching institute management software designed for coaching in...

(17 reviews )

Starting Price

₹ 15,000.00 View Plans

Key Features

  • Live Classes
  • Attendance Management
  • Enquiry Management
  • Fee Records
  • Quickly, Easily Create Online Courses
View 7 more

Learning Management (LMS) Software

TalentLMS What is TalentLMS? TalentLMS is a cloud-based online learning management system, suitable for sma...

Price On Request

Key Features

  • Course Management
  • Assessments
  • Surveys
  • File Sharing
  • Learning Management
View 6 more

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108 Best Training & Support Products in 2021

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WizIQ LMS

WizIQ LMS

By WizIQ

(3 reviews)

PRICE ON REQUEST
What is WizIQ LMS? WizIQ LMS is a comprehensive learning management system for educational centers and organizations. Once learning materials are ready, users can schedule time bound or self-paced video courses with ease. It supports multiple teacher accounts, HD video streaming, online courses and live classes. The online test creator tool of WizIQ LMS helps plan your own kind of online tests, set marks, rankings and test end time. Most importantly, you can also send and receive test-related notifications and course feeds to the applicants and students directly from the LMS platform. The comprehensive reports provided by the software makes it easy for course managers to monitor the success rates of their planned courses and make effective changes at regular intervals. Learners can also interact with each other with the help of the mobile app offered by WizIQ LMS system software. How does WizIQ LMS help create a rich learning experience? The software offers a simple and accessible navigation platform, making it easy for test creators to explore different tools and plan their tests in an efficient manner. They can group together all the online course-related content and place them on a single interface for easy accessibility. WizIQ LMS supports a variety of languages from all around the globe, helping the course managers in reaching out to a global audience. WizIQ LMS is compatible with both desktop and mobile devices, making it easy for learners to attend live sessions as per their own convenience from any device. WizIQ LMS offers up to 25GB of storage capacity, enabling users to manage, plan, schedule and upload course-related documents from time to time. They can upload a document with a maximum file size of 1GB at a time. WizIQ LMS Pricing WizIQ LMS pricing is available on request. Our product experts will get back to you with a negotiable WizIQ LMS pricing and will also offer proper support regarding all other relevant queries. Compatible Platforms for WizIQ LMS Software WizIQ LMS is compatible with Windows and Mac OS. It also has a mobile app for iOS and Android mobile devices. Benefits of WizIQ LMS System Brand creator: Users can Whitelabel their eLearning portal by using their own web domain. Insert their own logo and change the colour of the interface. WizIQ LMS also supports a variety of global languages, enabling users to select any language with which their learners are comfortable with. Easy dissemination of online tests: With the help of the LMS software, users can create tests on an online basis and share its link with the students as per their requirement. Advanced Multimedia Support: The LMS system software allows its users to add in intuitive graphics, images, sound files and videos within their curated tests to increase their level of engagement and the scope of getting it completed by the students. Reports and Analytics: Users can analyze the overall performance of all the learners, their engagement levels and daily attendance with course-based detailed reports offered by the software. They can identify slow learners and offer adequate support to them. WizIQ LMS is a comprehensive learning management system for educational centers and organizations. Once learning materi... Read More
Virtual Classroom Management Online Course Builder Tests & Assessments +8 More
Freshdesk

Freshdesk

By Freshworks

(4 reviews)

Starting Price
₹1,399.00/month
What is Freshdesk? Freshdesk is a customer management software that helps establish a healthy customer-business relationship. This helpdesk software helps businesses manage customer conversations from a single platform and control auto-responses to common queries. This software is important to save time and collaborate better with others to resolve issues jointly. With this software, users can prioritize tickets according to their level of importance and assign them to a suitable team. Customers, thereby, can easily keep track of their raised tickets. The software can be used to create workflows efficiently by sharing tickets with various teams without having to compromise on users’ ability to access them. Unique Features of Freshdesk Here is a quick rundown of features provided by Freshdesk: Freshdesk, being a customer service-oriented software, looks for the ultimate satisfaction of customers. As most chat contexts tend to get lost in chat tools, tracking the relevant information can be a little difficult at times. With this software, users can find the relevant information quickly within the ticket itself, making it easy for the internal teams to work collaboratively within the helpdesk. Users can avoid reassigning tickets by sharing ownership with the agents involved. Your customers will get their tickets routed to the most appropriate agent. Multilingual capabilities and flexible business hours help cater to a wider customer base. Pricing of Freshdesk There are 4 different plans for Freshdesk, including: Blossom: This plan comes at a price of Rs. 1399/- per month. It is suitable for small teams. Garden: It comes at a price of Rs. 2599/- per month. It is ideal for growing teams. Estate: The Estate plan comes at a cost of Rs. 4699/- per month. It is preferred by large teams. Forest: The Forest plan comes for Rs. 8999/- per month. It is exclusively designed for enterprises. Benefits of Freshdesk: Freshdesk is very beneficial for businesses, here are a few listed below for better comprehension of the software: Freshdesk ticketing systems streamlines all the customer interaction on one platform for easy monitoring and supervision. Organizations can automate all the basic and repetitive tasks like data entry and updating tickets among many others. Freshdesk enables the company to retain its brand identity by adding logos and customizing the software to resemble the organization's aesthetics. What Customizable Options does Freshdesk Provide? This customer support software helps users streamline the support channels from just one place, letting customers interact with them over the phone, chat, etc. As the software allows conversation within tickets to find relevant information without any hassle, users can invite collaboration with agents or external business partners to discuss and solve issues. Automation allows repetitive tasks to be eliminated and focuses on the critical tickets that require urgent attention. Customers need not wait long as there are plenty of FAQs on the site that will help them immensely. Additionally, users can monitor their teams and make data-driven decisions to ensure the highest level of customer satisfaction. Freshdesk is a customer management software that helps establish a healthy customer-business relationship. This helpdes... Read More
Ticket Management Collaboration Multichannel Support +33 More
Zoho Desk

Zoho Desk

By Zoho by Target Integration

(1 reviews)

Starting Price
₹900.00/Month
What is Zoho Desk? Zoho desk is a cloud-based client management software that helps businesses enhance their customer support system. The software collects and analyses interactions from various media such as phone, email, social media, chat, forums and self-service portals and presents them in one place. It provides agents with the right tools to increase their productivity and equip the managers to evaluate and make the right decisions. The Team Feeds feature of Zoho Desk helps teams to collaborate and perform customer relationship management operations seamlessly. It provides a platform where team members can discuss and resolve various customer issues and manage tickets for customer queries efficiently. What is the Zia Feature in Zoho Desk? Zia is a feature that uses Artificial Intelligence to enhance customer service by speaking to the customers and helping them find solutions faster. It identifies the critical aspect of tickets and adds them as tags. With this feature, businesses can also share relevant solutions directly with customers from the knowledge base of the user. Zia notifies the user each time there is any unusual activity in the ticket stream. You can train Zia to perform actions that are specific to your business and monitor its vital statistics from a unified screen. How does Zoho Desk Help in Call Centre Automation? Zoho Desk helps users save a lot of time by automating several customer management functions. The software can assign tickets to the next available agents automatically. It even notifies the customers and agents about the progress made on their tickets and maintains the service levels as well. Zoho Desk can manage complex cross-functional service processes very efficiently. The user can write custom codes to connect modules and other software products. The application also allows the user to collect and store details related to service processes. Zoho Desk Pricing Zoho Desk provides two plans which are both on a monthly basis. Zoho Professional: It comes for a price of Rs. 900/- and is suitable for individuals or small businesses. Zoho Enterprise: This plan comes at a price of Rs. 1800/- and is ideal for organizations and big firms. However, users can get a customized version as per their business requirement and the number of users. You can contact us to get a personalized quote. Benefits of using Zoho Desk Zoho Desk helps the user to manage tickets and to identify the trends and patterns in the workflow. It contributes towards team collaboration effectively and empowers the customers with self-service. At the same time, the software integrates with all the necessary applications required within the business. Zoho Desk comes with a social support feature that helps customers enter their support requests and ask questions to the experts. Customer insights acquired from the software helps the management boost the performance and productivity of the business. Zoho desk is a cloud-based client management software that helps businesses enhance their customer support system. The... Read More
Ticket Management Call Center Management Social Network +13 More
Zendesk Chat

Zendesk Chat

By Zendesk

(1 reviews)

PRICE ON REQUEST
What is Zendesk Chat? Zendesk Chat is one of the best live chat software designed for service industries and teams. The software allows organization to use Zendesk to interact with customers in real-time. The live chat software allows businesses to be available always. The modus operandi of Zendesk Chat is to provide an easy and high-standard customer experience through a responsive and no-latency messenger. The live chat software offers proactive engagement and automatically generates a pop-up when a prospective customer visits the website. Zendesk Chat does not limit itself to providing a live chat messenger, the software also offers detailed and insightful live chat analytics. It allows users to check their approach and understand what needs to be changed. Live chat analytics addresses issues concerning agent performance, customer satisfaction, script responses, etc. Why Zendesk Chat is good? Zendesk Chat enables effortless operability that results in high customer satisfaction for service industries. The software is designed to have one the least waiting times for connecting with a chat agent in the industry. Plus, the live chat software integrates with multiple channels for handling large amount of work from a single platform. It boost productivity by streamlining and analysing live chat consistently. Zendesk Chat enables users to set behavior-based triggers for escalation and forwarding to dedicated agents. At the end of chat, customers are enabled to provide feedback through different methods. Features of Zendesk Chat Here is a quick rundown of the features of Zendesk Chat: Triggers Pre-chat forms Offline forms Visitor list Chat ratings File sending Chatbots Real-time monitoring Chat and agent reports Conversation tracking Zendesk Chat Pricing Zendesk Chat is available in three different plans, these are: Team – Rs. 1008/- per agent per month Professional – Rs. 2087/- per agent per month Enterprise – Rs. 4245/- per agent per month Zendesk Chat is one of the best live chat software designed for service industries and teams. The software allows orga... Read More
Trigger Dashboard Analytics and Reporting +7 More
Zoho SalesIQ

Zoho SalesIQ

By Zoho by Target Integration

(4 reviews)

Starting Price
₹1,140.00/Month
What is Zoho SalesIQ? Zoho SalesIQ is a live chat software for acquiring and managing your sales leads. It helps in boosting your business’s growth. The AI-powered live chat software provides a stronger control over how you are managing your potential customers. Zoho SalesIQ facilitates online live chat, tracks visitor movement, and provides analytics of your sales. The live chat software also ensures integration with CRM tools to achieve higher engagement. It works seamlessly and ensures 24*7 engagement with customers with the help of customized chatbots. The AI-powered chat software even gives real-time insights into your leads. Who are the Targeted Users of Zoho SalesIQ? Zoho SalesIQ is made for any organization that has an active sales team to market their service or product. It can be used for customer service, e-commerce, start-ups, financial service firms, travel agencies, real estate companies, educational organizations, restaurants, and eateries. Features of Zoho SalesIQ Zoho SalesIQ offers a wide range of features; here are a few listed for a quick understanding of the software. Geolocation of your visitors Trace the sections of your website visitors visited Personalized chat with automatic translations for wider networking and customer outreach. Visitor activity viewing Website traffic monitoring in real-time Live chatting FAQ set up in chat box for auto-answering. You can make it as wide-ranged as you want Effective lead scoring Integration: Zoho SalesIQ can easily integrate with most of your regular APIs and tools Price of Zoho SalesIQ Zoho SalesIQ is available in three different subscription plans; they are: Zoho SalesIQ Basic – Rs. 1,140/- per month Zoho SalesIQ Basic – Rs. 12,240/- per year Zoho SalesIQ Professional – Rs. 3,540/- per month Zoho SalesIQ Professional – Rs. 38,160/- per year Zoho SalesIQ Enterprise – Rs. 7,740/- per month Zoho SalesIQ Enterprise – Rs. 4,32,720/- per year For further inquiries, please request a call. And our sales team will get in touch with you as soon as possible. Zoho SalesIQ is a live chat software for acquiring and managing your sales leads. It helps in boosting your business... Read More
Track and engage visitors. Live Chat Software. Visitor insights and lead scoring. +16 More
ManageEngine SupportCenter Plus
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account and contact information, the service contracts and in the process providing a superior customer experience. The solution also facilitates best-in-class integrations for enhanced customer support such as Salesforce CRM and Reporting and Analysis. Organizations can generate business critical insights into the customer support operations with the advanced analytics suite. Product Features SupportCenter Plus is a complete package of advanced features and tools to facilitate the organizations to run top-class customer support. With ultra-modern technology integrations, the solution provides advanced analytics for exceptional customer experience. This cloud based solution allows mobile access for support reps that need to access Supportcenter Plus via smartphones. The mobile client is compatible with iPhone, android, blackberry and other smart phones. Available in 16 languages, the software makes users feel at ease by presenting to them an interface in their own language. SupportCenter Plus APIs let applications in the organization talk to SupportCenter Plus and exchange data on the go. Compelling features of SupportCenter Plus include: Multi-Channel Support: This innovative solution provides multi-channel support including email, phone, portal, social media and many more. Users can readily view customer interaction irrespective of the communication mode they chose. Request Tracking & Automation: This cost effective solution automates the process of creating, organizing, tracking requests into a seamless process thereby contributing to enhanced performance and utmost customer satisfaction. Business Units: Each division of the organization can define their product or service specific configuration and work as independent units. Account & Contact Management: The task of managing customer information including the products/services purchased, contracts they are entitled to, and their organizational hierarchy and so on can be simplified with efficient Account & Contact Management features in the solution. Knowledge Base: Organizations would stop losing productivity on repetitive queries as the solution makes first-call resolution a reality. Users can build their own knowledge base easily, group solutions by topics to facilitate easier access. Self-service Portal: The solution allows the deployment of a customizable self-service portal allowing customers to submit tickets, track them, search the knowledge base and run reports. Contracts & SLA Management: Companies can now manage multiple service contracts and related support plans effectively to service the customers on time and bill accordingly. Time Tracking & Billing: The time spent for all customers can be tracked at one place. Various pre-defined filters can be used to drill down the time entries. Reports, Dashboards & KPIs: Every vital information of help desk can be fetched instantly and accurately through intuitive and real time reports and dashboards provided within the solution. About The Company ManageEngine is a division of Zoho Corporation Pvt. Ltd. Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. The state-of-the-art solutions offered by Zoho equip the businesses with ultra-modern technology and tools contributing to the improved business generation and productivity with utmost customer satisfaction. SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer ticket... Read More
Support Billing Knowledge Base +6 More
Adobe Captivate for Teams

Adobe Captivate for Teams

By Adobe

(1 reviews)

Starting Price
₹28,332.00/Lifetime
What is Captivate? Adobe Captivate is an intuitive learning management software, enabling its users to create comprehensive and mobile-friendly courses. You get access to a wide variety of ready-made slides, using which you can plug and play the content in an efficient manner. Moreover, you can also capture a variety of on-screen actions like keyboard activity, mouse movements and system audio in an efficient manner. Further, by using Adobe Captivate eLearning software, you get to create multi-module branched courses to ensure that your students complete individual modules of a course before they go forward to attempt the quizzes. You also get to edit multiple fonts within a particular project at the same time by improvising the theme fonts as per their choice. How is Adobe Captivate helpful for you? You get to import 360-degree media assets, interactive quizzes and hotspots within the courses created by you to enhance the engagement level of learners. The elearning auhtoring tools helps play multiple audio and video files, display images or texts and perform navigation-based actions. With Adobe Captivate, you can style a hotspot and display text as per your own choice. You will also get access to use cases like crisis management, virtual tours, safety drills and first responder situations. Pricing of Adobe Captivate LMS Software Adobe Captivate LMS system is available as per the following pricing plans: Captivate: It is available at a yearly plan of Rs.31,109.4. Captivate License: It is available at a yearly plan of Rs.78,936. In case you want more details, you can send in a callback request. Our experts will get back to you soon. Compatible Platforms for Adobe Captivate Adobe Captivate eLearning software is compatible with: Windows 7, 8.1 and 10 versions MacOS version 10.14.6 and 10.15.1. It also has a dedicated mobile app for Android and iOS devices. Benefits of Adobe Captivate eLearning Software Simplified branching workflow: With Adobe Captivate, you get to download ready-to-go branching slides from the asset panel. You can also group out pre-existing slides into modules in an alternative manner. Create a module-based menu and find the multi-module course work by matching the slide group names along with the module names. Further, you can allow the learners to take a quiz only after completion of all the modules. Image Swap: You can fast forward the e-learning authoring by swapping out images within their projects in a few seconds. You can replace the old images with the new ones by using the drag and drop option. Automatic Chroma Key Effects: Adobe Captivate allows you to personalize the background of videos by adding in images, scenarios and on-slide content. You can use the free media content offered by the software or export your own as per their requirement. Overlay Slides: You can mark a slide as an overlay slide and insert it within your video timeline as an additional interactive layer to enhance the learner’s experience in an efficient manner. Master Slides: By using Adobe Captivate, you get access to master slides, using which you can generate consistent looking and well-formatted content as per the corporate guidelines. You can apply a quick and consistent formatting across the entire project by defining multiple styles and applying them within your projects. Adobe Captivate is an intuitive learning management software, enabling its users to create comprehensive and mobile-fri... Read More
Smart eLearning design Fluid Boxes Multiscreen responsive eLearning authoring +5 More
iSpring learn LMS

iSpring learn LMS

By iSpring

(4 reviews)

Starting Price
₹2,369.00/Year
What is iSpring Learn Learning Management System iSpring Learn LMS is an intuitive learning management software that enables its users to launch online training for their employees. Users can upload e-learning contents directly onto the software or create courses from scratch and assign them to learners. They can create specific learning paths based on the requirement of any individual department. Moreover, iSpring Learn LMS can automatically assign courses to users based on their job position, department, group and also offers various other filters. Users can create engaging content with video lectures, quizzes, screencasts, interactive assessments, e-books, along with dialogue simulations and publish it. Where can iSpring Learn LMS be used? Product Training - Companies can offer real-time updates about their latest products and courses using iSpring Learn learning management system. Compliance Training - iSpring Learn LMS helps users to easily deliver and update content on their learning portal in order to ensure that their employees stay up to data. Onboarding - Companies can quickly introduce new hires to multiple products, processes, and corporate culture using the advanced platform offered by iSpring Learn LMS. Sales Training - With iSpring Learn LMS software, users can enhance the performance of their salesperson by sharing the best sales practices, assessing product knowledge, and offering training for enhancing their communication skills. Channel Training - iSpring learning management software enables its users to develop a global knowledge base for their partners and representatives. The elearning authoring tools ensures that everyone in your partner network stays updated with the corporate standards. Pricing of iSpring Learn LMS Software iSpring Learn LMS is available at a single plan of Rs.3074 for a hundred users on a yearly basis. Compatible Platforms for iSpring Learn LMS System iSpring Learn LMS is compatible with Windows Vista, 7, 8 and 10 Versions. It also has a mobile app for Android and iOS platforms. Benefits of iSpring Learn Course Management System Intuitive Training Manager - The learning management system helps manage training-related deadlines in an automated manner. It also helps send course-specific reminders and invites to the employees in real-time. Integrative Authoring Tool - iSpring Learn LMS features an award-winning authoring tool, helping its users to develop interactive quizzes, courses and multiple branching scenarios in real-time. Comprehensive Reports - With the comprehensive reports offered by iSpring Learn LMS, admins get to monitor the learning progress of each team member and make relevant decisions. Advanced-Data Security - iSpring Learn LMS is fully compliant with GDPR and similar data protection regulations. All training materials, statistics and personal data uploaded by its users are stored securely. Product Training - Companies can offer real-time updates about their latest products and courses using iSpring Learn le... Read More
Content Management User Management Training Management +4 More
ManageEngine ServiceDesk Plus
What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list includes incident management, problem management, project management, change management, among many others. Apart from being ITIL ready, this helpdesk software helps in business automation and asset management. Users can take advantage of the in-built knowledge base to resolve recurring incidents, generate SLAs, and automatically assign tickets based on technician availability. In addition to that, users can search, navigate, track, and manage IT hardware and IT assets inventory from this software. ManageEngine ServiceDesk Plus ensures simplicity, reliability, and scalability for IT management operations. It brings a significant turning point in the way IT teams function and plan their approach. Instead of tackling random issues daily, ServiceDesk streamlines the process for enhanced customer experience. It does so by providing an interactive problem management module that records the solutions and automatically executes it when similar issues arise again. IT professionals can create a huge cache of solutions and leave it for automated functioning to work effortlessly. What features does ManageEngine ServiceDesk Plus offer? Here is a quick rundown of the features offered by ManageEngine ServiceDesk Plus: Flexible ticket management Multiple channel support Solid knowledge base Self-service portal with password encryption Multi-device compatibility Service level agreements Flexible and unconventional third-party application integration Efficient asset management Multi-language support coupled with smooth API integration Effective incident and problem management Modifiable help desk system What are the benefits of ManageEngine ServiceDesk Plus? It saves time on recurring problems The software offers multi-device access which enables users to monitor their IT infrastructure from remote locations ServiceDesk provides a web-based portal that allows end-users to submit their tickets and incident reports. This helpdesk software ensures structured and quick management for configurations in IT infrastructure. What is the price of ManageEngine ServiceDesk Plus? Interested buyers can request a callback and state their requirements, and our sales personnel will offer the best price quote. ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a... Read More
Incident Management Asset Management Project Management +24 More
IOP Service Request Management
Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-request handling with notifications via email, helpdesk ticket handling with analytics for business entities. User-friendly and interactive software interface enables the users to accomplish all vital operation effortlessly. Product Features Service Request Management has been designed exclusively for offices, self-employed professionals and corporates providing extensive services and customer support. The software allows efficient and flawless functioning in synchronization with various domains thereby reducing turnaround time and enhanced productivity at minimum cost. The magnificent features of Service Request Management software include: Instant work assignments and tracking for offices Efficient service-request handling with notifications Generation of e-Invoices with payment history for tracking payments/expenses Help desk type ticket handling with competent analytics for easy tracking of tickets Audit trails, tracking of updates and assignments Organization - wide staff performance metrics Department - wise requests trending Support for repetitive tasks and recurring issues Dashboard view showcasing urgent tasks and close-by dates for effective administration About the Company IOP Technologies LLP is an ISO 9001 : 2008 certified company providing holistic software solution and services to global customers. IOP Technologies endeavors to deliver state-of-the-art automation solutions catering to the advanced technology integration needs and empowering the enterprises to concentrate on their core business while ensuring completely managed solutions. The company offers consulting and technical services in the areas like IT Consulting, Product customization (ERP, Help desk software, Small office management), Web application development, Cloud hosting, Open source customization & support, Enterprise Architecture Tool consulting. Service Request Management is a helpdesk software solution catering to track the problems or service issues for closur... Read More
Tracking Notification e-Invoices +4 More
SolarWinds Help Desk Essentials Pack
The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITSM from ticket request to resolution. SolarWind Helpdesk Essentials Pack remove the need to manually manage support tickets and start using remote access to address problematic end-user machines and IT systems for faster troubleshooting. SolarWind Help Desk Software respond to tickets quickly with remote support capabilities, and track and measure technician performance to continuously improve customer satisfaction. The integration of Web Help Desk™ and Dameware® Remote Support enables you to simplify ITSM from ticket reques... Read More
Ticket Management Self Service Portal Ticket / Issue Tracking +7 More
TBS Learning Management Software
TBS Learning Management Software is a learning management system that helps employees and students fill in skill gaps after they are discovered with its many assessment tests and modules. It is used by various companies and educational institutes to enhance and encourage effective computer-based learning. It comes with advance learning methodology and makes learning come as play. TBS Learning Management Software is a learning management system that helps employees and students fill in skill gaps af... Read More
Dashboard Assessment Management Course Management +11 More
iSpring Suite 9.3

iSpring Suite 9.3

By iSpring

(4 reviews)

PRICE ON REQUEST
What is iSpring Suite 9.3 Course Management System iSpring Suite 9.3 is an intuitive course creation software that can be used to create interactive assessments, quizzes, learning videos, tutorials, screencasts and more in an efficient manner. Users can test the knowledge of their employees by designing insightful assessments consisting of multiple-choice questions, drag and drop, sequencing and cheat-proof quizzes for them in an accurate way. They can also train their call center operators and sales representatives by turning existing scripts into captivating stimulations without having any prior technical or designing skills. Further, they get access to a comprehensive video studio, using which they can add music, texts, effects and more as per their requirements. Moreover, users also get access to iSpring Cloud, using which they can collaborate with external subject matter experts and team members in a secure process and collect relevant feedback from them. How can I create an online course within iSpring Suite 9.3 learning management system? Step 1: You need to click on the dialog stimulation button within the toolbar to create a new stimulation. Step 2: Create a new dialog stimulation within iSpring TalkMaster, add in scenes, choose suitable characters and backgrounds to make the stimulation lively and realistic. Step 3: After making all desired changes, click on the ‘save and return to course’ option displayed within the TalkMaster toolbar. Step 4: Your created stimulation will be placed on the selected slide. In case you want to edit the properties or dialog scenes, you need to select the slide and click on the dialog stimulation button displayed within the toolbar. Pricing of iSpring Suite 9.3 The price of iSpring Suite 9.3 learning management system is available on request. You can request for a callback, and our software experts will get back to you. Compatible Platforms for iSpring Suite 9.3 LMS iSpring Suite 9.3 is compatible with Microsoft Windows 7, 8 and 10 versions. It also has a dedicated mobile app for iOS and Android operated mobile devices. Benefits of iSpring Suite 9.3 Learning Management Software Effective Visual Hints: While users are recording their screens, iSpring Suite 9.3 detects the use of enter text, hotkeys or clicks and adds relevant tooltips on the screencast in an automated manner. Users can create demonstrative videos on a particular software or explain the meaning of a particular button with ease. Characters and Backgrounds: Users get to choose characters and locations that match their learning scenarios. They can specify the emotions of their characters based on the scenes they are being used for. Picture in Picture Tool: With iSpring Suite 9.3 LMS system, users get to record their webcam and computer screen in a simultaneous manner, offering an interactive screencast with live comments. They can either switch between the videos or showcase both of them at the same time as per their requirements. Add Resources: Creators can add their company’s logo, research links and links of extra resources within their presentations. They can also attach instructional files, videos and articles that are related to the topic of their presentation. Step 1: You need to click on the dialog stimulation button within the toolbar to create a new stimulation. Step 2: Crea... Read More
Narration Templates Drag & Drop +7 More
Centum LearnPro
Centum LearnPro is a one of the best LMS software that can effectively manage various training sessions and conduct assessments in your organisation. This learning management system makes use of Artificial Intelligence to helps one enhance his skills and boosts personal as well as professional growth of an individual. Centum LearnPro gives rise to learning through group activities. Centum LearnPro is a complete solution to keep track of the individual skills of the candidates. It gives you a fair overview of the strengths and weaknesses of the employees who have enrolled in the learning programmes. It can be used on multiple devices simultaneously. Centum LearnPro is a one of the best LMS software that can effectively manage various training sessions and conduct asse... Read More
Assessment Management Skills Tracking Virtual Classroom Management +7 More
Edunika E-Learning Solution

Edunika E-Learning Solution

By Mgnika

Starting Price
₹4,000.00
What is Edunika E-Learning Solution Edunika E-Learning Solution is a learning management software useful for schools, colleges, coaching institutes and business enterprises. Organisations can generate topic-based questions, schedule class timings for batches, provide subject/course related notes, documents, quizzes, send exam reminders and create online exams with the particular product. Educators can even upload course based audio podcasts on the online portal for students to access as per their convenience. Moreover, Edunika E-Learning Solution also offers a wide variety of reports, enabling admins to get a detailed insight of the completed courses and progress made by individual students/employees and make adequate changes at regular intervals. How does Edunika E-Learning Solution help in conducting online classes? Admins can generate subject wise courses and manage class schedules from the advanced dashboard offered by the software. Students can track their individual progress easily. Teachers and students with specific permissions can upload course based documents, PowerPoint presentations, quiz links and more. Staff can send alerts via SMS, Email or in-app notifications to remind individual students about the upcoming exams or the ones which they have missed. Teachers can generate subject-wise online tests from their home just by logging into the dedicated portal offered to them. Pricing of Edunika E-Learning Solution Edunika E-Learning Solution is available as per the following plans: E-Learning Solution: It is available at a price of ₹ 12,000 for 0-250 users on an annual basis. One Time Setup Cost: It is available at a price of ₹ 4000 for a one-time installation. In case you are interested to know more about the product, request us for a callback. Our product executives will reach you out to you as per the date and time mentioned in the callback request. Benefits of Edunika E-Learning Solution Dashboard: Edunika E-Learning Solution offers an intuitive dashboard to individual students, admins and employees related to the institute from where employees and admins can monitor student-related training records and their overall progress. Students can download study materials and access individual learning paths. Payment Integration: Edunika E-Learning Solution is compatible with multiple payment gateways, helping the institutes to collect payments from individual students without making them leave the official website of the institute. Reports: The advanced report engine offered by Edunika E-Learning Solution enables admins to gather key insights about multiple courses, track the progress levels of individua students and make appropriate changes in real-time. Admins can generate subject wise courses and manage class schedules from the advanced dashboard offered by the software... Read More
Free Live Classes for Unlimited Time Online Exam From Home Courses/Syllabus +11 More
SolarWinds Web Help Desk
What is SolarWinds Web Help Desk? SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling its users to offer adequate support to their customers. Users can track tasks, ticket assignments, routing and escalation related activities in an accurate way. The software ticketing system also helps users in managing their IT assets by taking care of the hardware and software associated with their organization. Moreover, admins can organize the tickets by linking the incident tickets with a single problem. They can also create an association between IT assets and problem tickets. Most importantly, the helpdesk system allows its users to track the history of their asset service requests and integrates with the Dameware Remote Support to troubleshoot customers’ problems in real-time. How to speed up customer service with SolarWinds Help Desk Software? SolarWinds Web Help Desk provides its users with a centralized ticketing system. Where customers can generate log tickets and IT technicians can manage them. Users can speed up the number of inbound customer support requests by displaying self-service knowledge base articles related to multiple types of service requests, to promote the self-resolution of issues. This helpdesk system also allows support technicians to embed videos, attach files or link knowledge base articles directly within the tickets when the generated service requests are repetitive in nature. The overall cost per customer for a self-service resolution is less than half the cost of a face-to-face or on-call resolution. Pricing of SolarWinds Web Help Desk The pricing of SolarWinds Web Help Desk is available as per customers’ request. You can request a callback, our product experts will offer all types of support regarding pricing. Compatible platforms for SolarWinds Web Help Desk SolarWinds Web Help Desk software is compatible with: Microsoft Windows: 7,8 and 10 versions MacOS: 10.10.2 and 10.11.0 versions. Red Hat Enterprise Linux: RHEL 6.5 and 7.0 CentOS: 6.5 and 7.0 Fedora: 22 and 23 Oracle Java: 8.0 Benefits of SolarWinds Web Help Desk System Automated IT asset discovery and management: The help desk system enables its users to automatically track their hardware and software assets. They can also manage their history, assignments, and associated service requests. Simplified incident and problem management: With SolarWinds Web Help Desk, you can simplify the incident and problem management process by recording and prioritizing incidents. Service Request Management Software: The Help Desk Software offers a wide variety of ITSM features, to automate ticket workflows and track their support agents’ performance in real-time. SLA Tracking and Management: The ticketing system software ensures that the agents maintain all levels of service agreement. It sends ‘SLA breach approaching’ notification and date-specific SLA reminder alerts. Help desk performance reporting: SolarWinds Web Help Desk offers multiple intuitive reports, enabling its users to monitor the performance of their technicians and the status of tickets in real-time. Users can also track customer support needs based on location, incidence frequency, and real-time billing data. SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling... Read More
Ticket Management Asset Management Self Service Portal +5 More
C-Zentrix CZ Chat

C-Zentrix CZ Chat

By C-Zentrix

(6 reviews)

PRICE ON REQUEST
What is C-Zentrix CZ Chat? C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity. It enables conversation through text, audio, and video; i.e., agents can communicate with first-time website visitors and convert them into leads and even customers. It provides with social media accounts and personalized chat messengers like WhatsApp to improve the output by leaps and bounds. The software even offers customization options for chat windows. C-Zentrix CZ Chat is a highly advanced and innovative chatbot service available in the current market. It offers powerful figures that enable companies to make decisions based on data. Managers can check the performance of every individual employee in real-time. The software saves all the chats for future reconciliation and training purposes. CZ chat is a one stop solution for companies that seek to provide instant services to customers. Features of C-Zentrix CZ Chat Here is a quick rundown of the features offered by C-Zentrix CZ Chat: Chat monitoring Chat conferencing Chat transfer Instant file transfer Canned responses Sound notifications Integrations Reports and analytics Chat logs Chat routing Customisation Privacy focused Why prefer C-Zentrix CZ Chat over other chatbots? C-Zentrix CZ Chat offers best combination of features for a chatbot to be used in service industry. The live chatbot offered by CZ chat can be routed based on the customer queries, first time visitors, etc. to dedicated agents. The software also automatically records every chat or call made through it for tracking. And the most unique and stand out feature of C-Zentrix CZ Chat is the video calling facility! It allows companies to connect with their customers in real-time. C-Zentrix CZ Chat is available in two different plans, these are: Pro – Rs. 1330/- per month Pro – Rs. 12600/- per year Business – Rs. 2030/- per month Business – Rs. 20160/- per year C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applic... Read More
Monitoring Analytics and Reporting Integration +6 More
C-Zentrix CZ Helpdesk
CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enterprise using Voice Call, Email, SMS, Social Media, Chat or Bot. The system generates an automated ticket number which is provided to the customer for future reference to the status of the registered issue. CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enter... Read More
Access Control Analytics and Reporting Integration with Multiple Channels +6 More
Classplus

Classplus

By Bunch Microtechnologies

(17 reviews)

Starting Price
₹15,000.00
What is Classplus? Classplus is a coaching institute management software designed for coaching institutes to operate online. Classplus mobile app offers multiple utilities that enable coaching institutes to expand in an online environment. It offers a strong digital infrastructure which assists in conducting online classes properly. Online institutes or educators can use Classplus to create their personalized course curriculum add videos on different subjects. The learning management mobile application allows users to create an online store for educational content and monetize videos, notes, test papers, etc. They can also add personal name and logo to the Classplus coaching institute management app for branding purposes. Classplus coaching institute management system allows users to conduct online tests with accuracy and transparency. Online teachers can provide the students enough material for mock practice by using the Classplus online test portal. It helps upload question papers online and allows users to conduct regular tests. How Classplus coaching institute management system can help grow your coaching institute? Classplus offers a variety of features that allows online institutes to create a fully functioning platform for themselves and their students. With this learning management mobile application, you will get a video portal to upload and categorize course materials for students’ easy navigation. It also takes away hosting issues from teachers/institutes, as Classplus does data hosting for the user. Another key feature of Classplus is the online testing module. Teachers can upload test papers into the Classplus along with the answers and make it available to their students directly. Once students complete a test, it automatically sends reports to both the teacher and student with detailed analytics on their performance. What are some prominent Classplus features? Here are some important features offered by Classplus coaching management app/software: Video portal Online test portal Online attendance Student performance report Fee records What is Classplus price? The price of Classplus is ₹ 13,500/- per annum. Please request a call for more inquiries. Classplus is a coaching institute management software designed for coaching institutes to operate online. Classplus mob... Read More