Freshworks

4.5 (Based on all products)

Business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these... Read More

  • Details
  • Products
  • User Reviews
  • FAQ’s

Freshworks Overview

Business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solutions and they often require expensive professional services to get everything to work. In the end, the solution becomes so complex that businesses need to hire full-time employees to babysit the software. Freshworks believe your business deserves better software - software that’s ready to go, easy to setup and use, and requires minimal customization. All of Freshworks products live up to this promise and are backed by their world-class support. And the best part is, you don’t have to break the bank to get them working. Today, over 150,000 companies trust Freshworks software to run their business.

Freshworks Details

  • . Location: San Mateo, United States
  • . Found Year: 2010
  • . Industry: BPM, Cloud Based
  • . Company Size: 1000+ Employees
  • . Founder: Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar

Freshworks Products


0 /5

Freshsales CRM

From Sales CRM Software

₹1,651/Month

Inclusive of all taxes


0 /5

Freshdesk

From Help Desk Software

₹1,651/month

Inclusive of all taxes


0 /5

Freshchat

From Collaboration Software

₹1,651

Inclusive of all taxes


0 /5

Freshservice

From Asset Management Software

₹1,769

Inclusive of all taxes


4.7 /5

Freshteam

From Applicant Tracking System

₹6,135/month

Inclusive of all taxes


4.5 /5

Freshping

From Network Monitoring Tools

₹909/month

Inclusive of all taxes


4.5 /5

Freshmarketer

From Marketing Automation Software

₹5,470/month

Inclusive of all taxes


0 /5

Freshworks 360

From Call Center Software

PRICE ON REQUEST


0 /5

FreshConnect

From Collaboration Software

PRICE ON REQUEST


4.5 /5

Freshdesk Contact Center

From IVR Software

₹1,651/month

Inclusive of all taxes

Freshworks Reviews & Rating

87%

Highly Recommended

Overall Score

4.5/5
Based on 4 Reviews
  • Freshdesk Contact Center
  • Freshteam
  • Freshmarketer
  • Freshping

Pros

“Easy to use” Dibyamrit Jana - Feb 15, 2019

Cons

DJ

Dibyamrit Jana

4.5/5

4.5/5

4.5/5

4.5/5

4.5/5

9/10

“All in one call center solution”

Pros :

Cons :

Posted - Feb 15, 2019

Pros

“Easy to track data” Gaurav Nanda - Jan 6, 2021

Cons

GN

Gaurav Nanda

4.7/5

5/5

5/5

4.5/5

4.5/5

9/10

“Good experience, nice software”

Pros :

Cons :

Posted - Jan 6, 2021

Pros

“optimizing the performance of a website as well as nurturing customer relations” Vasudev Kalra - Feb 1, 2021

Cons

VK

Vasudev Kalra

4.5/5

4.5/5

4.5/5

4.5/5

4.5/5

9/10

“Very helpful in nurturing customer relations”

Pros :

Cons :

Posted - Feb 1, 2021

Pros

“Easy to understand and navigate with its user friendly navigation” Devaki - Nov 20, 2020

Cons

D

Devaki

4.5/5

4.5/5

4.5/5

4.5/5

4.5/5

8/10

“User friendly interface”

Pros :

Cons :

Posted - Nov 20, 2020

Freshworks FAQ’s

What type of company is Freshworks ?

Freshworks is an IT solutions provider that caters to the process automation needs of millions of businesses in India with Sales CRM Software, Help Desk Software, Collaboration Software and Asset Management Software.

What does Freshworks do?

Freshworks provides customized and scalable Sales CRM Software, Help Desk Software, Collaboration Software and Asset Management Software, which is transforming business processes across industries. Its team of experts makes IT solutions implementation and usage quite simple.

Is Freshworks an Indian company?

Freshworks is headquartered in San Mateo, United States and is playing a significant role in the digitization of Indian businesses with Sales CRM Software, Help Desk Software, Collaboration Software and Asset Management Software.

What is Freshworks ’s main product?

Freshworks primarily deals in Sales CRM Software, Help Desk Software, Collaboration Software and Asset Management Software and caters to personalized business needs with diverse modules.

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